Site Regulations 

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general
OLIVE DOME website

 Hereinafter: "the website"  is used as an online store for the purchase of products by the internet surfing public in Israel and abroad (hereafter: "Sales")

 The provisions of this regulation will apply to any use made by you on the site and to any purchase made by you through the site, and will constitute the

The legal basis for any discussion between you and Olive Dom. Therefore, you are requested to read these regulations in full and carefully

Browsing the website and/or purchasing products offered for sale on it constitutes your consent to accept and follow the regulations. Therefore, if you do not agree to any of its terms, you are requested not to make any use of the website

 The contents uploaded and published publicly on the website may be displayed in any other media, including media other than the website, whether or not they are under the management of the Olive Dom company, or for any other legal need as long as it exists or will exist In the future, and the provisions of this regulation will apply in connection with the presentation of the aforementioned content and/or the use of the content for any aforementioned need

The regulations are written in the masculine language for convenience, but also refer to the feminine

 about sales

The Olive Dom company allows you to purchase through the website only its various products in a convenient, fast and easy way

For each product offered for sale there is a basic detail on its side that includes the name of the product,  text for the product description, price to the consumer, terms of payment and other relevant details (hereinafter: "the sales page")
All amounts and prices shown on the various sales pages include VAT according to law, if VAT is payable on the transaction according to any law

 After confirming the order by the system and receiving a confirmation number, or at a later stage, by the electronic system, the user becomes the operator of the operation (hereinafter: the "customer" or the "operator of the operation"). So that the order is carried out quickly And without any problems, be sure to provide the correct details, otherwise our company will not be able to guarantee the execution of the order

Immediately after the operation, the website system and the Olive Dom company will check the credit card details and upon confirmation of the order by the credit card companies, an appropriate notification will be given that the operation has been approved or rejected. performing the action
It will be clarified and emphasized that only a confirmation regarding the execution of the transaction received in the customer's e-mail that includes the relevant order details, including the order number, the customer's details and the order details, will constitute a confirmation of receipt of the order by the Olive Dom company

The operator of the operation will be charged for the cost of the product purchased by him, through the credit card, after the operation has been performed. The operator of the action will not be allowed to contact the Olive Dom company with a request to change the billing details, including the number of payments
Know: Submitting false information is a criminal offense and anyone who does so is subject to criminal and civil legal proceedings

In the event that the transaction was not approved by the credit companies, the operator of the operation will receive an appropriate notification. In this case, in order to complete the purchase, the operator of the operation will be required to make a telephone contact with the customer service center of the Olive Dome company in order to arrange the approval of the credit companies to carry out the transaction. It will be clarified and emphasized, an operation will be considered complete Only after arranging the approval of the credit companies to carry out the transaction by the operator of the operation. In the aforementioned case, the delivery dates will only be considered from the date of approval of the transaction by the credit card company. If the operator does not act to arrange the approval within 7 days from the date of receiving the notification of the credit companies' refusal to grant approval for the transaction, Olive Dome Company will be entitled to cancel the order

For your attention: the various products offered on the site are mostly in stock of the Olive Dom company. At the same time, every order and delivery of a product on the website is subject to its actual availability in the company's inventory
Olive Dom does its best to make sure that the products displayed for sale on the website will be in the supplier's stock at the time the products are offered for sale and until the time they are delivered
However, if it turns out that a product you purchased on the website was not in stock at the time of purchasing the product on the website or a lack of product inventory was discovered after the purchase, you will be sent an appropriate notification via e-mail or by phone. In this case, Olive Dom will be entitled to offer you an alternative product equivalent to the ordered product. If you accept her offer, your order details will be updated again. If you are not interested in the replacement product, you will have the right to refuse to accept it and in this case your order will be cancelled, Olive Dome Company will refrain from charging your credit card or refund you any amount paid for the product, as much as it was paid. In the aforementioned case, you will not have any claim, claim and/or demand, of any kind and type, against the Olive Dom company for the lack of stock as mentioned, including for purchase, loss of profit, etc.

  online sale
An online sale is a sale of products at a pre-determined price while supplies last

The operator of the operation selects a product (it is recommended to review the sales page before making the purchase) and makes the purchase according to the instructions on the website

In online sales, you can purchase products 24 hours a day, 365 days a year, until the stock runs out

  The sale is for consumers only and not for wholesalers and/or retailers.

Delivery/transportation of the products
Olive Dom Company  will ensure the delivery of any product purchased by you on the website to the address in Israel as you typed when submitting your offer, within the time specified on the product's sales page, unless otherwise stated on the website

The Olive Dome company will work to deliver the products in accordance with the delivery conditions stated on the sales page of the products. The Olive Dom company  undertakes to supply only a product that has been paid in full by credit card or through PayPal as detailed below, and is in stock

The Olive Dom company does its best to update the website with the products that are missing in stock. However, it is possible that the product that is out of stock appears on the website as available for delivery. The Olive Dome company will not be responsible in any case for any damage caused and/or that may be caused due to the non-delivery of the product

In the areas with restricted access from a security point of view, Olive Dome Company will be entitled to make the products available to customers in an acceptable nearby location, which will be coordinated with them in advance. Know: The Olive Dom company makes efforts to deliver products on time to areas with restricted access from a security point of view, however in the aforementioned areas there may be a delay of up to 14 days in the delivery date specified on the sales page for the product, and such a delay will not be considered as any delay in the delivery of the product

The shipping fees listed on the website do not include unusual transportation and/or shipping outside of Israel. In the case of unusual transport and/or delivery outside of Israel as mentioned above, Olive Dome Company will be entitled to charge an additional fee on top of the payment charged for normal transport, as detailed on the product's sales page

The instructions of the delivery company that will be determined by Olive Dom from time to time and at its sole discretion, will apply to any delivery/transportation of a product through the delivery company on behalf of Olive Dom and will bind each offeror. The delivery company will decide and notify the customer. In communal settlements, villages, kibbutzim, etc., the product may be delivered to the secretariat of the settlement, etc., and you will be notified of this at the customer's home.

The delivery times of the products/services as indicated on the sales page only include the calculation of business days (Sunday to Thursday, not including Fridays, Saturdays, holiday eves and holidays)

 Shipping fees can be paid separately or together with the payment for the product. When selling in installments, Olive Dom is entitled to charge the shipping fees in the first payment

The purchaser of a product will be entitled to collect the product directly by self-collection from the offices of the Olive Dome company at its address listed in section 8.5 below, insofar as such self-collection is possible in connection with a particular product. In case of doubt as to whether it is possible to carry out self-collection of a certain product and the place and time of collection, you can contact the said clarification, directly to the customer service of Olive Dom. The collection of the product must be done within 14 business days from the date of confirmation of the order. A customer who has placed an order for any product from Olive Dom products and does not pick up the product by the aforementioned date, this will be considered as the customer's notice of cancellation of the transaction, and Olive Dom will be entitled to charge the customer a cancellation fee as specified in the Consumer Protection Law, i.e. a cancellation fee at the rate of 5% of the price of the goods or set The service or NIS 100, whichever is lower

If the transaction was made with a credit card and the credit card company or another entity with which Olive Dom Company contracted to perform credit card clearing, charged a fee for clearing the credit card in the canceled transaction, Olive Dom Company  may also charge the customer the fee collected from it

When delivering the product, Olive Dom and/or someone on its behalf may require the presence of the credit card holder when delivering the product, and/or the presentation of the credit card holder's identity card and/or the credit card holder's signature on a voucher as a condition for delivering the product

In the case of supplying a product that requires registration according to any law, the registration will be carried out in the name of the customer who registered for sale and in accordance with the details as provided by him at the time of registration

As a general rule, unless stated otherwise on the product page, the delivery times of the products are within 5 business days with the exception of deliveries to areas with restricted access from a security point of view. For products sent by a courier company or 14 days for products sent by registered mail  by Israel Post

  As a general rule, unless stated otherwise on the product page, no shipping fees will apply to purchases on the website for an amount exceeding NIS 399. For purchases below this amount, shipping fees will apply in the amount of 42 NIS

Product exchange and/or refund and credit policy
Product exchange or product return will be approved and carried out within 14 days from the date of purchase upon presentation of an exchange note or a tax invoice attesting to the purchase and the date of purchase

A financial credit will be given upon presentation of proof of purchase such as a tax invoice or credit voucher. The credit will be given according to the actual purchase cost. A credit voucher is valid for 12 months from the date of its issuance

 A refund will be given upon presentation of a tax invoice only when the product is closed and in its original packaging, provided that the purchase amount is over NIS 50  

 When canceling a transaction, a cancellation fee of 5 percent of the transaction or NIS 100 will be charged, whichever is higher. If the purchase involved a credit clearing fee, the customer will be charged the clearing fee at the discretion of Olive Dom

 Customer Service
 

  For questions regarding the products displayed on the website, including questions regarding the technical specifications of the product, for information on product use, side effects and other issues regarding the products you will purchase on the website, we invite you to contact the customer service representatives of the Olive Dom company
For more details about the site and its activities, you can contact Olive Dom's customer service at 052-3553663. The customer service representatives will be happy to be at your service for any question regarding the purchase process and any other issue in order to make the purchase experience pleasant and simple and fast. The customer service representative will try to get back to you within 24 hours of the inquiry and on Sunday - Thursday

Kosher to use the site
Any user may participate in purchase procedures on the website in order to make purchases, subject to fulfilling the cumulative conditions listed below

The user is competent to perform binding legal actions. If you are a minor (under the age of 18) or you are not entitled to perform legal actions without the permission of a guardian, your use of the website will be seen as if you have received the permission of the guardian.

The user is the holder of a valid Israeli ID card or a legally incorporated and registered corporation in Israel. To the extent that the user is not an Israeli citizen or a corporation as mentioned above, Olive Dome will be entitled to require identification information in accordance with company policy

The user is the holder of a valid credit card in Israel and the company Olive Dome works with him 

The user has an e-mail account on the Internet and has an address in Israel. A customer who does not have a residential address in Israel must contact the company directly at the above address, in order to coordinate the address for the delivery of the product and the payment for the delivery. Also, in the case of delivery of the product outside the borders of the State of Israel, the date of delivery of the product will be in accordance with the policy of Olive Dome and the delivery company with it She works.

Without deviating from the above, Olive Dom will be entitled to prevent a person performing an action from participating in sales on the website and/or from submitting offers, by blocking him in any of the following cases
The perpetrator of the action committed an illegal act and/or violated the provisions of the law
The operator of the operation violated a condition of the regulations
The person performing the action intentionally gave incorrect information during registration and/or later on the phone
The perpetrator of the action committed an act or omission that could harm Olive Dom and/or anyone on its behalf and/or the normal operation of the site and/or any third party
The operator of the operation intends to return and sell the product to third party and/or trade it

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Privacy Policy
To purchase a product, you are asked to provide additional information for the transaction, such as name, address, e-mail address, phone number, credit card information to the system 

 The user is aware and hereby agrees that all the details he provided to Olive Dom at the time of registration to the website and/or arising from his activity on the website, including information collected about the customer during browsing, will be stored in Olive Dom's databases_cc781905-5cde-3194-bb3b- 136bad5cf58d_ By registering for the website and using it, the user authorizes Olive Dom to store such information

The Olive Dom company undertakes not to make any use of the information without your permission, unless this is required by law or to prevent misuse. The Olive Dom company  will allow access to the information only to those of its employees who need the information for the purpose of providing the service

The Olive Dom company takes common precautions in order to maintain, as much as possible, the confidentiality of the information. When Olive Dom starts making transactions on the website using credit cards, it will be clarified that any transfer of a credit card number from the website will be done in an encrypted manner according to the standard. However, in cases beyond its control and/or resulting from force majeure, Olive Dom  will not be responsible for any damage of any kind, indirect or direct, that may be caused to the customer and/or anyone on his behalf if this information is lost or if Unauthorized use of it, except for direct damage if said damage was caused by the malice of the Olive Dom company

The Olive Dome company will be entitled to use the details you provide for the purpose of analyzing statistical information and handing it over to other parties (such as for the purposes of examining the number of visitors to the website, segmentation of buying habits, generic segmentation, etc.) in order to improve the activity of the website and the services offered on it, but in this case the data will be anonymous and will not be referred to to you personally or they will identify you

 "Olive Dom will be entitled to use "cookies" - small text files that are stored by the server of in order to provide you with a fast and efficient service. However, it will be clarified that the "cookies" are not contain any information that identifies you personally and you can set your browser software so that they are not recorded on your computer

 Cancellation of transaction/sale and/or return failure
The person performing the purchase operation may cancel the transaction in accordance with the provisions of the Consumer Protection Law, 1981 (hereinafter: "Consumer Protection Law") and the regulations established pursuant thereto
For the convenience of the user only, below are the conditions and the way in which the operator of the operation on the site can cancel the purchase transaction he made
In the purchase of a product - from the date of the transaction until fourteen days from the date of receipt of the product or from the date of receipt of the document containing the details mentioned in subsection 14c(b) of the Consumer Protection Law, whichever is later

 Results of cancellation due to defect or discrepancy
The performer of the operation canceled a transaction due to a defect in the product subject to the contract or the transaction or due to a discrepancy between the product and the details provided to him regarding the product or due to the failure to deliver the product on the date set for this and in a period of 7 additional days beyond the estimated delivery date, or another material violation of the terms of the contract ("Mismatch"), Olive Dome will return to the operator of the operation, within 14 days from the date of receipt of the notice of cancellation, that part of the transaction price paid by the operator of the operation, will cancel the payment of the operator of the operation due to the transaction, will give the operator of the operation a copy of the notice of cancellation of the aforementioned charge , and you will not collect any cancellation fees from the operator of the action; If the person carrying out the operation received the product subject to the transaction or contract, they will return it to the disposal of Olive Dom by mail or at one of the company's branches after telephone coordination with an Olive Dom representative.

The results of the cancellation not due to a defect or discrepancy
Remember: According to the Consumer Protection Law, Olive Dom may charge you a cancellation fee of up to 5% of the price of the product you purchased or NIS 100, whichever is lower, if you chose to cancel the transaction not due to a defect in the property subject to the contract

or employment or due to incompatibility

If the person performing the operation canceled the transaction that was not due to a defect in the product or incompatibility as mentioned above, Olive Dome will return to the person performing the operation, within 14 days of receiving the notice of cancellation, that part of the price of the transaction paid by the person performing the operation, will cancel the charge of the person performing the operation due to the transaction, You will give the operator a copy of the charge cancellation notice as mentioned above and you will not collect any amount from the operation operator, except for a cancellation fee at a rate not exceeding 5% of the price of the product subject to the contract or transaction or NIS 100, whichever is lower, plus a payment for shipping fees that will not be charged to the customer in any case.
A condition for canceling the transaction according to this section is that the person who performed the action returned to Olive Dom by personal delivery or by registered mail, at its registered office for the product he purchased in its original packaging without the product being opened and without the product being used in any way

If the person carrying out the action received the product that is the subject of the transaction or contract, he will arrange for the product to be returned to Olive Dom with the above-mentioned reply, at the expense of the person performing the action, and the same is true for any product received by the person performing the action following the execution of the transaction or contract. For the avoidance of doubt, the person performing the action requested that the product be collected From the place where it was delivered to him or any other place and this was confirmed by Olive Dom, the operator of the operation will be charged a shipping fee for such transportation. (42 NIS)

Know: Returning products after their condition has changed for the worse while they were in your possession, including in the case of returning a product that has been damaged and/or damaged and/or has broken down and/or suffered any damage and/or its packaging has been damaged and/or an action and/or use has been performed that changes its condition for the worse, including Regarding the appearance of the product, it is subject to the right of the Olive Dome company to claim its damages due to this or to not agree to receive the product back and return to the customer the payment collected from him for the product
In order to avoid damage to the product, we recommend that the product be returned in its original packaging, complete and/or without injury and/or damage and/or defect and/or spoilage of any kind and type

What is stated in this section shall not apply to the goods and services specified in section 14c (d) of the Consumer Protection Law, as detailed above

 Olive Dome Company will be entitled to cancel a transaction and/or sale in whole or in part

In the event that the offer contains an unusual and obvious error, either in the price of the product or in the description of the product
In the case of force majeure, acts of war, hostility or terrorism that prevent the continuation of the sale, its execution or participation in the sale properly
If it becomes clear to her that the transaction and/or the sale was accompanied by illegal activity by the operator of the order and/or any of them and/or a third party

any

 If it becomes clear to Olive Dom that the orderer may return and sell the product he purchased to third party and/or trade it
Notice of the cancellation of the sale will be given to the customer by phone and/or in writing to the address the customer specified when registering for the sale. In this case, your order will be canceled and Olive Dom will refrain from charging your credit card or refund any amount paid for the product, as much as it was paid. Except for the restitution of the aforementioned transaction amount, you will not have any claim, claim and/or demand, of any kind and type, against the Olive Dome company for the cancellation of the transaction as stated in this section.

responsibility
Warranty for products

 Olive Dome company allows you to purchase various of its products through the website in a convenient, fast and easy way
If an unusual and obvious mistake was made in the description of any product or service, this will not obligate the Olive Dom company

 The images of the products on the website are for illustration purposes only and there may be differences between the images displayed on the website, some or all, and the actual products sold

 Olive Dome Company will not be responsible for any delay or delay in delivery and/or non-delivery caused by force majeure and/or events beyond their control, including strikes, shutdowns, etc.

 Olive Doom Company and/or anyone on its behalf will not be responsible and will not bear any indirect, consequential or special damage caused to the customer for any delay, delay or failure in the delivery of a product or service - whatever the cause of the claim - including loss income and/or withholding of profit for any reason whatsoever

Olive Dome Company will be responsible for its products towards its customers in accordance with the Law on Liability for Defective Products, 1980

General responsibility for website activity
The service on the website can be used as it is, the user or the operator of the operation will not have any claim, claim or demand against the Olive Dome company regarding the features of the service, its characteristics, its limitations or its suitability to his needs and requirements

The Olive Dom company makes every effort to maintain the normal operation of the website. At the same time, the company Olive Dome  does not guarantee that the service on the website will not be interrupted, will be provided as usual without interruptions, breakdowns or malfunctions - including malfunctions in hardware, software or communication lines, and it will not be responsible in any way for malfunctions and/or Disruptions in the global Internet network and/or in Bezeq lines and/or in the international communication lines that enable the dial-up access services to the Internet network. Without detracting from the foregoing, Olive Dom  will not be directly or indirectly responsible for any case where your offer was not accepted (for any reason) and/or for any technical problem that prevents you from submitting your offer or updating it

 Olive Doom Company will not bear any responsibility for illegal activity carried out by participants on the site during the sales on it or for any other factor that is not under its full control

The Olive Dom company will not be responsible for the content published in the links on the site that lead to other sites that can be reached through the same link
The Olive Dome company does not guarantee that any link will lead the operation to an active website.

 Additional conditions
Icons All information and/or display appearing on the site, including graphics, design, verbal presentation, trademarks, logos, as well as the editing and presentation of these, are the exclusive property of Olive Dom_cc781905-5cde-3194-bb3b- 136bad5cf58d_ and/or someone on her behalf
You may not copy, reproduce, distribute, publish or use in any other way the contents appearing on the website unless Olive Dome has given its consent to this, in writing and in advance

 The presentation of products presented on this website does not mean expressing an opinion regarding their nature or quality by Olive Dom

 Olive Dom's computer records regarding the actions carried out through the site will be prima facie evidence of the correctness of the actions

Various
The interpretation and enforcement of these regulations and/or any action or conflict arising from it, will be done in accordance with the laws of the State of Israel, and will be clarified

If necessary, in the competent courts in each of the district cities of the courts: Tel Aviv